Returns & Exchanges
We want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help with returns or exchanges within 30 days of delivery.
How to Initiate a Return or Exchange
- Start Your Return/Exchange Online
Visit our Return Portal to begin the process. You’ll need your order number and email address. - Pack Your Items Securely
Include all original packaging, tags, and accessories. Shoes must be in unworn condition. - Ship Your Return
Once your return is approved, you’ll receive a prepaid shipping label (U.S. orders only). International customers are responsible for return shipping costs.
Return Policy Details
- Eligibility: Items must be returned within 30 days of delivery in new, unused condition.
- Refunds: Refunds are issued to the original payment method within 5–7 business days after we receive your return.
- Exchanges: We’ll replace your item if available. If not, we’ll issue a refund.
- Final Sale Items: Discounted or clearance items are non-refundable.
Need Help?
For questions about returns or exchanges, visit our FAQs or contact us through our Support Page.